What is Student Account Manager?

Student Account Manager provides students access to their free tickets for Golden Bears & Pandas regular season conference events as well as their University of Alberta student pricing for conference playoff events. Students will be able to redeem and manage their tickets on their mobile device or desktop computer. (Due to current COVID restrictions students must claim a ticket to the event; limited student tickets available)

How To Access Your Account (Student accounts are already created)

Go to Student Account Manager

1. Click On "Sign In" > Click "Forgot Password?" > Enter Your U Of A Email Address And Click "Next"

2. It Will Say "Email Not Found" > Click On "Sign Up" > Create Account Using Your UAlberta Email
(Do Not Use The Same Password As Your CCID)

3. Come Back To This Page (Student Account Manager Page) And Click "Sign In" And Sign In Using Your 
U Of A Email And Your Created Password. You now have access to claim a ticket to an event and manage your current events.

How to Claim a Ticket (once logged in)

1. Click on the Claim A Ticket button.

2. Select the game(s) you would like to claim a ticket for by selecting the plus (+) sign (limit of 1 ticket per student)

3. Click Add to Cart and follow the steps until checkout.

4. Once complete go back to the homepage and click on My Events to access your ticket/barcode.

Accessing Tickets on Your Phone
 
Use the guide at this link: https://www.ualberta.ca/athletics/tickets/digital-ticketing/access-your-digital-tickets
 

U of A Student Ticket FAQ

Q: Why is Golden Bears & Pandas Athletics moving away from OneCard entry?
A: Mobile entry will help efficiency of entry, student OneCard’s sometimes do not scan properly or students forget their OneCard.

Q: Do I have free access to Golden Bears & Pandas games?
A: Yes, if you have paid your Athletics and Recreation Fee you will have access to one free ticket for each Golden Bears & Pandas regular season conference event (Football, Volleyball, Basketball, Rugby, and Hockey,).

Q: Can I print, transfer or resell my student ticket?
A: The printing and transfer of student tickets is not available, students are the only ones entitled to use the free student ticket. Any students caught providing their free ticket to anyone else could potentially lose privileges to their free ticket during the year.

Q: Can I take a screenshot of my mobile ticket?
A: No you cannot. The ticket must be presented from one of the following options:

• Account Manager from your mobile devices web browser
• Apple Wallet (iPhone)
• Google Pay (Android)

Q: When should I download my ticket?
A: We encourage students to download their tickets immediately after redeeming them, so that they don’t need to do so last minute, thus minimizing any issues on game day.