Guest Services
Gates
Gates will open 1 hour prior to scheduled game times.
Please remember that all bags and purses can be checked prior to entry at the gates.
ATM
Clare Drake Arena: located next to the main ticket booth.
Foote Field: Located next to the ticket booth and on the main concourse.
Saville: located on the bottom floor near the front desk.
Washrooms
Clare Drake Arena: located on the lower level (ice level). Women's are on the left and men's are on the right side.
Foote Field: located on the main concourse level near the stands.
Saville: located on the top and bottom level. Turn left after exciting the doors of the competition gym.
Emergency Information
Should you need immediate assistance, please notify the nearest event staff member, call campus security at 780-492-5050 or call 911.
Lost Children
Please report lost children to the nearest event staff/supervisor. Any report will be acted on immediately to locate and return the person to his or her parent(s), guardian(s) or companion(s). A public annoucement may be made in the case.
Lost and Found
Clare Drake Arena: located in the Operations Office (W1-5 on the lower level of the Van Vliet Complex)
Foote Field & Saville: Please go to the main desk at each venue and speak to the staff member at the desk.
Compliments, Comments and Concerns
Your voice is important to use and we value your feedback. We want to hear about your gameday experience. Ask one of the Event Staff to speak with a supervisor.
Email: gameday@ualberta.ca